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Community


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need to change my cell number

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Occasional Visitor
I need change my cell number but dont nou how and where i should
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Community Coordinator

Hi,

 

You need to visit your nearest Standard Bank branch.

 

 

Regards,

 

Standard Bank Team

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Visitor
I need to change my cell number, went to the branch at centurion but when I try to pay new beneficiaries is still using my old cell number to send otp, please help as it keeps on happening.
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Community Coordinator

Hi,

 

This is concerning. Please forward your query, contact details and ID number to ask[email protected]standardbank.co.za. So one of our consultants can check if your new number has been linked. 

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Frequent Visitor
Can't I change it from my app
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New Contributor

I have but did not win.

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New Contributor
Need to change my cell number it a new wone
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Occasional Visitor
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Community Coordinator

Hello @Mandlenkosi1,

 

Please be advised that you will need to visit your nearest branch or contact customer care on 0860 123 000 in order to be assisted with amending your number.

 

Kind Regards,

Mandy

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New Member
I want there yesterday and they did it but when I recharge the airtime charge the old number and SMS report to old number
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New Member
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