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Community


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Community

A one-stop forum for all your banking questions

need to change my cell number

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Reply
33 REPLIES 33
Karabomalesa
New Member
I lost my SIM card so I need to change it
FanaM1
Community Coordinator

Hi @Ayabulela1.

 

We appreciate you getting in touch.

 

Our branch follows the banking rules when it comes to changing contact numbers.

 

This is to make sure that the information is accurate, that a form needs to be filled out to confirm changes to your contact number, and that everything goes well.

 

Please refrain from posting any personal information or account details on this site as it is open to the public.

 

Sincerely,

Team Standard Bank

Ayabulela1
New Contributor
Ayabulela1
New Contributor
Ayabulela1
New Contributor
FanaM1
Community Coordinator

Good morning, community member.

 

Thank you for reaching out.

 

Contact numbers are changed by our branch as per the banking policy.

 

The reason for this is to ensure that the details provided are correct, that there is a form you need to fill out to confirm contact number changes, and that the process is seamless.

 

Kind regards,

Standard Bank Team

0502245072
Occasional Contributor
0502245072
Occasional Contributor
I just lost cell my number need to change my cell number
Sweety04
New Member
FanaM1
Community Coordinator

Good day @Kwenzie.

 

Thank you for reaching out.

 

Contact numbers are changed by our branch as per the banking policy.

 

The reason for this is to ensure that the details provided are correct, that there is a form you need to fill out to confirm contact number changes, and that the process is seamless.

 

Can I kindly advise that you don't post your personal or account details on this platform, as it's public.

 

Kind regards,

Standard Bank Team

FanaM1
Community Coordinator

Hi @Mahlejeyi.

 

Thank you for bringing this to our attention.

 

We previously shared ways to change your contact information.

 

Kindly confirm if you have visited the branch to change your contact information.

 

We look forward to hearing from you.

 

Regards,

Standard Bank Team

Mahlejeyi
New Contributor
I want to change old number because I’ve changed the number
Mahlejeyi
New Contributor
FanaM1
Community Coordinator

Good afternoon, @frodeman.

 

Thank you for reaching out.

 

Contact numbers are changed by our branch as per the banking policy.

 

The reason for this is to ensure that the detail provided are correct and there is a form you need to fill for confirming contact number changing, and the process is seamless.

 

Kind regards,

Standard Bank Team.

frodeman
New Contributor
Wanna change my phone number
frodeman
New Contributor
SilindileMbo
Community Coordinator

Hi Makhabane,

 

Thank you for getting in touch.

 

Kindly note for the safety and security of your account your cellphone number can only be amended at the branch. You will need to visit your nearest branch to change your contact details.

 

Regards

Silindile.

Standard Bank Team.

 

 

Makhabane
New Member
kaariisah
New Member
The is no other option we use without going to the branch
FanaM1
Community Coordinator

Hi @Njoli.

 

Thank you for reaching out.

 

Contact numbers are changed by our branch as per the banking policy.

 

The reason for this is to ensure that the detail provided are correct and there is a form you need to fill for confirming contact number changing, and the process is seamless.

 

Kind regards,

Fana.

Standard Bank Team.