24-11-2018 03:23 AM
my online banking is not working for a while now , called u guys nd had no solution for me so now its worse coz i cant send money , instant money , buy electricity , add benefiely so what is the use of the app to me ???
26-11-2018 11:17 AM
The best way to resolve this will be to delete the link cards and add again on the app. Note, your online banking login details must be correct for you to login and transact. If the password is wrong 3 times, the system will then prompt you to register again.
If this is still an issue, please forward us your account details and error message so that we can address on your profile. You can mail us here: [email protected] with your full query.
Let us know should you require further assistance on this.