Visit our COVID-19 site for latest information regarding how we can support you. For up to date information about the pandemic visit www.sacoronavirus.co.za.

bs-regular
bs-extra-light
bs-light
bs-light
bs-cond-light-webfont
bs-medium
bs-bold
bs-black

Community


Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

"The beneficiary reference you have submitted is invalid."

Reply
Nick4879
New Contributor

I received the following error message when trying to add a new Wesbank beneficiary:

"The beneficiary reference you have submitted is invalid."

 

According to the Wesbank settlement letter, I should specify my account number as the Beneficiary Reference.

Because of the error message, I cannot add a beneficiary or make a once-off payment with this reference.

 

Is there another way to pay this beneficiary?  Where is the reference validated?

0 Kudos
Reply