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The best way to resolve this matter is to update your profile as it is still linked to the old number. To update your number: please contact us here: 0860 123 000 or visit your nearest branch with your ID book/card for further assistance.
Let us know should you still experience any issue from there.
i registered my bank profile back then with a mobile number that i nolonger use. now for me to register for mobile banking they are asking for that same number inorder for me to receive the once off pin. how do i put the cell number i am using now so that i can receive the pin