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remove cancelled account

Solved
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5 REPLIES 5
Boitumelo
Community Coordinator

Hello @khatun3,

 

Steps to unlink your deactivated card.

  • Settings
  • Select the card/dashboard you want to unlink
  • After the linked products section, Delete dashboard & unlink accounts 
  • Select and Bobs your uncle

Let me know should you need further assistance on this.

 

Regards,

Boitumelo

khatun3
Visitor
If I have two accounts in my dashboard,now how can I remove one account as I wish
StandardBank
Community Coordinator

Hi Robesronnie, 

 

  • Swipe from left to right to open the navigational drawer (or click on the settings icon on the top left corner of the screen).
  • Simply go to ‘Settings’, then select the dashboard that you want to delete.
  • Scroll down to the bottom of the screen and select ‘Delete dashboard’.
robesronnie
Regular Visitor
Any solution to this yet. I have been unable to use the mobile app or new bank site because of this issue
StandardBank
Solution
Community Coordinator

Hi,

 

Unfortunately this cannot be done now, but we will enable a function soon that will result in cancelled or closed accounts being automatically removed from your dashboard.

 

Regards,

Standard Bank

 

 

 

 

 

karlsonja
Visitor
How do I remove a cancelled account from my Dashboard?
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