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remove cancelled account

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karlsonja
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Community Coordinator

Hi,

 

Unfortunately this cannot be done now, but we will enable a function soon that will result in cancelled or closed accounts being automatically removed from your dashboard.

 

Regards,

Standard Bank

 

 

 

 

 

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robesronnie
Regular Visitor
Any solution to this yet. I have been unable to use the mobile app or new bank site because of this issue
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Community Coordinator

Hi Robesronnie, 

 

  • Swipe from left to right to open the navigational drawer (or click on the settings icon on the top left corner of the screen).
  • Simply go to ‘Settings’, then select the dashboard that you want to delete.
  • Scroll down to the bottom of the screen and select ‘Delete dashboard’.
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khatun3
Visitor
If I have two accounts in my dashboard,now how can I remove one account as I wish
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Community Coordinator

Hello @khatun3,

 

Steps to unlink your deactivated card.

  • Settings
  • Select the card/dashboard you want to unlink
  • After the linked products section, Delete dashboard & unlink accounts 
  • Select and Bobs your uncle

Let me know should you need further assistance on this.

 

Regards,

Boitumelo

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