retrieve voucher number without cancelling instant money voucher

[FanaM1]

Good day, @Nancy9790.

Thank you for reaching out.

Instant Money voucher SMS messages are typically received within seconds after the voucher has been successfully created.

If you created the voucher yourself, you can easily access the instant money voucher number under "Instant Money Manage."

To access it from the app, please follow these steps:

1. Open and sign into the Standard Bank App.
2. Click on "Transact."
3. Select "Send."
4. Choose "Manage Vouchers."

If you are the recipient and did not receive the voucher number, you can request that the sender provide you with the voucher number by accessing their mobile app.

If the voucher is from a betting company, we recommend reaching out directly to the company and requesting for the voucher to be resent.

For any pin-related issues or further assistance, please don't hesitate to contact our instant money team at 0860 466 639.

Kind regards, Standard Bank Team

[Nancy9790]

I don’t get vouchers number it been 4hrs

[Caesars]

I didn't get a voucher number but I've got a pin.it was sent on 29 may 2023

[Caesars]

0839236597

[FanaM1]

Good morning, @rivaessence.

We appreciate you letting us know about this.

When you need your voucher number, you can use the instructions we've described.

For more information, please see the message that has been tagged.

Please let us know if the suggested remedy was helpful.

Regards,

Fana.

Team Standard Bank

[rivaessence]

0649937691

[SilindileMbo]

Hi Snesh55, 

Thank you for reaching out.

Instant money voucher SMS messages are received within seconds after the voucher has been successfully created.

If you created the voucher, you can check the instant money voucher number under Instant Money Manage.

To access it from the app, please follow these steps:

Open and sign into the Standard Bank App,

Click transact,

Select send,

Select and manage vouchers.

You can request that the sender provide you with the voucher number by following these steps to access their mobile app.

If the voucher is from a betting company, please get in touch with the company and request for the voucher to be resent.

For any pin-related issues, kindly contact our instant money team at 0860 466 639.

Kind regards,

Silindile,

Standard Bank Team

[Snesh55]

Please help

[Snesh55]

Voucher number 0723569536

[Snesh55]

Voucher number 0723569536

[Snesh55]

0723569536

[Pop1]

I need to retrieve my pin received from bets

[FanaM1]

Hi @wali7776.

Thank you for reaching out.

Instant money voucher SMS messages are received within seconds after the voucher has been successfully created.

If you created the voucher, you can check the instant money voucher number under Instant Money Manage.

To access it from the app, please follow these steps:

• Open and sign into the Standard Bank App,
• Click transact,
• Select send,
• Select and manage vouchers.

You can request that the sender provide you with the voucher number by following these steps to access their mobile app.

If the voucher is from a betting company, please get in touch with the company and request for the voucher to be resent.

For any pin-related issues, kindly contact our instant money team at 0860 466 639.

Kind regards,

Fana.

Standard Bank Team

[wali7776]

Can you please tell me if you sorted out your problem as im having the same

[wali7776]

How did u get ur voucher resent to u becoz its happened to me twice already im actually very annoyed

[FanaM1 · Accepted solution]

Hi @Kaisi1.

Thank you for reaching out.

Instant money voucher SMSs are received within seconds after the voucher has been created successfully.

If you created the voucher. You can check the instant money voucher number under instant money manage.

To access it from the app, please follow these steps:

• Open and sign into the Standard Bank App,
• Click transact,
• Select send,
• Select manage vouchers.

You can request the sender to provide you with the voucher number by following these steps to access their mobile app.

If the voucher is from a betting company, please get in touch with the company and request for the voucher to be resent.

For any pin related issues, kindly contact our instant money team on 0860 466 639.

Kind regards,

Fana.

Standard Bank Team.

[Kaisi1]

Please may you help me with retrieving my voucher numbers my phone just froze lm using a new phone all the information was left in the old phone

[FanaM1]

Hi @Judy86.

Thank you for getting in touch with us.

Please let us know how can we assist you.

Regards

Fana.

Team Standard Bank

[Judy86]

0767411325

[FanaM1]

Hi @yondela20124560.

We appreciate you contacting us.

Please tell us how you want us to help you.

Regards

Fana.

Standard Bank Team.