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voucher number not received

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Rosette1998
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dear all..Yesterday my Aunt sent me money with Instantmoney where she did that at Spar but did not receive the voucher number and neither did i,what can we do?please help thanks

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Community Coordinator

Hello @Rosette1998 ,

 

The best way to resolve this is for the sender to delete/reverse the payment and try again and make sure she is using the correct numbers.

 

Let us know if this is still an issue or contact us here: 0860 123 000.

 

Regards,

Boitumelo

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