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CFR - Maybe Simon can help

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Occasional Contributor
Tried contacting the call centre - no luck - hold for ages and then cut off without speaking to anybody. Maybe somebody in this forum can help this dummy. Please!!!!!!!!!! I held 1000 Richemont shares. With latest split / unbundling my share portfolio is changing daily if not hourly. At this stage I am now only holding 1000 CFR at nearly a 50% reduction on the price the day before the transactions took place. I then held some Rienet and BAT shares but magically they have since vanished. Can somebody please advise what I should be holding eg say 1000 CFR, X Rienet and X BAT. I really need your help as the call centre is just not operating. Thanks you guys and gals.
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If you find the answer please let me know 2
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