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Chart opening problem on OST

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Super Contributor
Allow me to add to the many software problems mentioned today. My problem is that Java will not open the chart. I get the following error message "java.lang.ClassFormatError: Incompatible magic value 218762506 in class file PMChart". I have checked with the Java people who referred me to the writers of the program. I sent an e-mail yesterday to OST, no reply yet. Can anyone please help with this problem as I am currently severely hamstrung without charts.
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3 REPLIES 3
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Super Contributor
I dunno - cos for me they load fine. Reinstall java maybe?
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Contributor
Hi, There is a forum reply to a similar problem at: http://bugs.sun.com/view_bug.do?bug_id=4975146 Also, whilst you're trying to sort the problem out try another browser.
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Super Contributor
Thanks guys. Changed my browser from Firefox to Internet Explorer and charts are up and running again.
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