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Online Share Trading

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Easy Trader

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shizz
Contributor
Constant lags in updating charts with price on Easy Trader. Is this just me or everyone? Getting fed up with E.T.
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22 REPLIES 22
BC02
Super Contributor
Seriously fed up, I even emailed them to show how the price was making new highs but on the charts it was still lagging a couple of minutes. I emailed them on 28 Sep, no response yet. Pathetic!
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Cherry
Regular Contributor
And the ALSH graph doesnt work 90% of the time. Like now, for instance. What recourse do we have if the prices are incorrect e.g. lagging????
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shizz
Contributor
Abolutely pathetic! And a "service" we're paying for. Think its time to find another platform
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BC02
Super Contributor
Thank goodness Ive already some stuff over, but if I can make a suggestion to anyone trading mechanical systems on the ALSI, get a broker with SWORDFISH, the program is awesome!
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shizz
Contributor
Which brokers are there that use Swordfish?
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BC02
Super Contributor
DWT, BoE, PSG, Nedbank(I think?)
Those are the ones I know of.
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Rams
Super Contributor
i dont think anybody out there looks at the emails, or if they do , they dont respond...i still waiting for a month now for some response!
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shizz
Contributor
Thanks, will check it out.
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Not applicable
It's a constant struggle. I have sent epic emails expressing my increasing annoyance! I've even sent screenshots! it does not get any better and the response is always “Please be patientâ€� or “can u be more specific!!â€� - I F*#$% sent you screenshots – how could I be more specific!!!?? The prices reflected on my portfolio page at the end of each day are always wrong – so I never know what my bottom line is! This system fails me at the best of times.
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Terra
Super Contributor
Swordfish was the solution to my ET problem....
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Not applicable
do you have to trade on these platforms to get access to the charting software or can you subscribe just for the charting?
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koos2
Super Contributor
Any Charting products/website that work in the cloud? I dont want to install a program on my desktop.
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BC02
Super Contributor
I believe that DWT offers a demo account (not sure about the others), not sure for how long its open though.
You'll notice a massive speed difference though, EasyTrader seems to lag in bids&offers, not just the charting
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BC02
Super Contributor
IG Markets offers that, but then you'd be trading Forwards, not SAFEX futures. I prefer to stick with the futures.
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shizz
Contributor
Did you move over to DWT?
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Terra
Super Contributor
I've opened an account with DWT. Trading the ALSI there is as fast as lightning.....
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koos2
Super Contributor
Opened a demo acc, I still need to install charting. I want something like forexpros had for the top 40 stocks. I contacted them but they dont do the Jse stocks anymore. Any suggestions?
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sponono
Super Contributor
IG markets has both Topi Futures and Topi CFDs, you choose your poison.
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Cherry
Regular Contributor
and no response from OST. No notification, apologies, nada. I havent been able to see my graphs for a whole 20mins now.
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