Take screen shots of them and send them in repeatedly, if you lucky you may get a reply by the end of the day. There is a guy there by the name of Lebo who seems to be the only one that makes things happen
I intended to use easytrader for ALSI intraday trading, but found it too unreliable for the level of risk involved. Still considering other options. It would be interesting to see how many traders are actually successfully using easytrader for intrady trading the alsi.