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Online Share Trading

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Getting logged out ...

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DA
Contributor
Hi Simon I keep getting logged out this morning, has anything changed on the 30 minute time out provision? I don't actually get the screen that says I got logged out, it just goes back to the main login page. Thanks
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11 REPLIES 11
Not applicable
It happened to me once this morning, but it still beats being Stopped out :)
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SimonPB
Valued Contributor
try clearing cache ..
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Vano
Regular Contributor
Same happened to me.
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DA
Contributor
How do you "clear the cache"??
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Not applicable
Restart Internet Explorer, if that doesn't work, restart pc.
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SimonPB
Valued Contributor
call center will help you - 0860 121 161
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dilligaff
Super Contributor
Buy almost any share at the top with yr cache.... see where it is today.....yr cache is cleared - OMO
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HateGauteng
Super Contributor
Happened to me a few minutes ago.
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Not applicable
Spoke to supportline a few minutes ago... apparently it is caused by a fault generated when IT loaded some site upgrades. They assured me it is being repaired by SB IT
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TOPIX
Regular Contributor
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HateGauteng
Super Contributor
My cache was cleared out by SSFs that went bad.
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