Have just subscribed and the service was up and running within two days - handset personally delivered to my door (CT). Tenant using it, no complaints and pretty cost efficient if you need a roving service between properties.
I was about to try them out for data connection, but checked them out on www.hellopeter.co.za and did a swift turn around. Based on those complaints would not touch them with a really really large pole.
My Neo data only set up is fine. Got it quick, worked at once, and was slowish for a few days till it figured out my and its tower's traffic balance. No hassles at all in the three months I have had it. Seems a bit slower to Standard OST than my adsl was (but seems on par to most othe sites), but adsl was horrendous when it fell over, having to beg telkom reps to come and faultfind etc.