You walk into their shops, their staff are standing around having a good old chat, doing nothing productive, theres usually 3 or 4 standing around doing nothing, then at some pick n pays they dont even bother packing for you anymore, they just hand you the plastics so you do it yourself...worst still, theres never consistency in the products they offer on the shelves. One day my favourite wine is there, then its not seen for 4 weeks..staff look so damn tired its depressing, they dont greet or smile and their useless pnp globes dont work...its so obvious to me why shoprite is doing so well. Even though you may encounter the above problems from time to time, its never consistent week after week! until this changes, pwk is a dog in my book!