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Online Share Trading

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OST error messages

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Not applicable
Is anyone else experiencing the same problem?
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19 REPLIES 19
Vagabond
Contributor
Yes same message.
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richardw
Super Contributor
Yup, have sent a message to the contact form
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ws
Frequent Contributor
Yes, when you try and access your portfolio?!
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SimonPB
Valued Contributor
we are aware ..
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gmoney
Contributor
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Not applicable
Same error, just as I was transacting.
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Not applicable
also had the problem. thought it could be a virus but have latest Bit Defender and it has not registered a virus on my computer
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Not applicable
Hi Simon...Any Idea when will it be Fixed?
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SimonPB
Valued Contributor
as soon as IT fix it ..
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Not applicable
Really. this is supposed to be an online site. When it is not online facetious remarks from Simon such as "..when IT fix it" are not helpful.
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richardw
Super Contributor
Nice glib answer and I was pretty forgiving up until that point. Frankly I'd be a little more apologetic if I did that to my customers, potentially losing them money with my flaky setup. Is it arrogance or what that means you can answer questions as if the customer is your kid?
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Not applicable
Give the poor IT guys a break, you should have read the terms and conditions before using OST!! its not flawless
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Not applicable
Not blaming IT so much as asking for a little respect from Simon.
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Galuc
Super Contributor
Take a chill-pill guys!
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Not applicable
Formal feedback will be appreciated
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KVW
Super Contributor
Remember Simon does not do OST IT, they have a department for that. Dont kill the messenger. GEEZ Ppl Relax.
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Not applicable
bwahahaha once again Standard #anks arrogant approach to customer service. I must admit the OST guy on the phone was much more helpful and apologetic.
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Russ
Super Contributor
At least they sent out sms messages advising of the problem.It doesn't help to announce on the site that the site is down!
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SkarlakenKoos
Frequent Contributor
Thank you IT for fixing OST... as a programmer I know what it feels like. In fact, programming is in many ways like prostitution: (1) In both careers, you're washed up at age 40 unless you move into management. (2) In both careers you get your best work done at night when everyone else is out of the office. (3) You have real difficulty to explain to people what you do. (4) You need to look your best when you go see the client, only return in the early hours of the morning looking terrible. (5) The customer pays a lot of money for you time but the big part of it usually goes to your "boss; and lastly (6) You have to keep up the pace, without rest, until the customer is satisfied.
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