Let me tell you about Telkom. They are my ISP. 1)I have a 4 gig /mth contract with them. But the family uses more than that and I have to buy more each month. This stopped about 4/5 months ago, after an email was sent stating that they are unable to tell me how much bandwidth I am using. We are now using more, and still are unable to see how much and are not being billed. If a problem wich effects income so directly is not fixed after 4 mths... Tis frightening and quite unbelievable to me. 2) My wife, wo I love dearly, was unable to send her beloved month end invoices to clients. Upon phoning the call centre she was informed that Telkom had been blacklisted and no emails from Telkom clients could be sent. Have they unpaid bills? For Telkom to be saved one needs innovation from dynamic leadership. At the moment they do not appear to have the resources to run what they currently have.
