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Community


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Online Share Trading

Engage and learn about markets and trading online

Simon

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Chem_I
Contributor
Yes Simon. I am having problems browsing the website it keeps logging me out. THis started happening after the upgrade a few months back. Is there a problem with my settings or with the website. I have complained a couple of times but it is not helping.
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3 REPLIES 3
SimonPB
Valued Contributor
after how long are you being logged out? We still have the auto log out at 15 minutes? Browser settings are nothing special, albeit this is a secure site, that shouldn't present any problems.
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Chem_I
Contributor
I will be logged out if I go from eg. my account to chat forum or when I open a graph a new window will open requiring that you log into the website. It is definitely not the time frame and when I log in it works for 5min before I try to open something else.
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Not applicable
Simon, more than a month ago you said that extending the auto log out is on the list. How far up the list is it now? Would be great if it is extended.
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