Consistently having problem, cannot access the graphs, then have to revert to Easy Trader. A message is returned saying an error in loading the requested security.My java platform definitely not the problem, latest patch.
Chart takes about 5 min to come thru, asks you for permission about half way. The borders will appear, but no graph. Right click and ask it to "display element". Once graph appears, exit element. If you leave chart displayed in a window of your browser (chrome for me)from day to day then changing share code will give you immediate access to new graph
Seems to me after reading the other responses this is a common problem. I reckon I have approx 10% availability for a service which I am paying If this is administrator/network settings surely OST can advise. Strange though same results on network and 3G connection. Seems to be worsening in the last few weeks.