You should get another email soon. From : http://www.fifa.com/worldcup/organisation/ticketing/faq.html What is a Ticket Terminal? A Ticket Terminal is a ticketing machine (kiosk) which will be used by the general public to print their Tickets in South Africa at the Ticket collection points. The details of the Ticket collection points will be communicated at a later date. How can I find where the nearest Ticket Terminal is? You will receive a communication with all the Ticket collection points, the so called Venue Ticketing Centres, where you can find Ticket Terminals in order to print your Tickets together with the operating times. Ticket Terminals are expected to be operational from April 2010. If you have not received information regarding the location of the Ticket collection points by the end of April 2010, please send a request for information to [email protected] In Durban there's one at Gateway, I don't know about anywhere else.
With the Confedaration Cup, the venue for ticket collection was Sandton Isle, Corner of Rivonia Road and Linden Street, Sandown, Johannesburg, Gauteng. The ticketing centre was opposite the Village Walk (where you would have to park), I believe the ticketing process will commence from the 15th of April.