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Online Share Trading

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what the F$CK

Reply
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did a trade on waves 7 min ago show pending sale ... money of my account but no shares .... all lines buzy what the *****
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23 REPLIES 23
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and still waiting ....
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CE
Super Contributor
Same here H, they have IT problems, it will show later...I called them, took me loooong time on the phone to find out.
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right know my moneys back in my account ... explain this to me
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CE
Super Contributor
Nope H, your turn to hold on for an hour !!
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Same here! This problem is re-occuring and I will make my decision tomorrow regrding moving to another broker! Any advice on costs of SFF with other big brokers?
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Time for u guys to upgrade to the ALSI. Check out the post "Trading the ALSI ". idealcfds.co.za - Speak to Derek Crooks.
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Tango
Super Contributor
Nice to hear someone else has found Ideal. I've moved all my geared trades over to them. They aren't the best for ALSI, but they have a great platform for equity CFDs
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Tango
Super Contributor
should really read "not the cheapest for ALSI"..
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HELP WHAT IS GOING ON &^$#&*@#*^$
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ARE MY SHARES SOLD - SIMON
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now for the cherry on the cake in with PWS yesterday 21 c out this morning at 40c ... profit of 95 % give or take ... profit right !!!!then why is my cash balance down R 8 000
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ok now a nother R1200.00 gone what the F$ck is gone on !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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GdM
Frequent Contributor
Same problem. Just sold R25k worth of Grindrod, shares have gone, but no cash reflecting in account. SCMB? Comments around about now might be appropriate and welcome...
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We did have a problem with the processing of files from the JSE last night that caused a problem with cash balances. This problem has been rectified and we apologise for the inconvenience caused.
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CE
Super Contributor
Live is not perfect, but there are a lot of technical issues on the platform. Call centre - no comment.
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B_man
Occasional Contributor
Have also switched to ideal a while ago. They are affiliated to IG Index and that allows you to setup a foreign currency account that will allow you to trade about just anything. Reliable datafeed and charts all free. Margin on ALSI R5000 is all that is required. Bartho.
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SimonPB
Valued Contributor
peoples, just a comment. If you have real time issues - the forum IS NOT the place to voice them. I am in Durban today and CT tomorrow and hence posing me q's here is not going to work. Contact teh call centre via email or telephone.
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Preston
Super Contributor
Simon ,just to add me 2c on this subject. The call centre should be set up to answer calls on the basis on surname , e.g Meneer Sakkie Krugel should to routed to applicable team. Once routing is done , then it should be ranked in term of importance e.g future to one individual under the "K" order, warrant to another individual an so forth.. It could help.Only my zimbabwian dollar opinion
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SimonPB
Valued Contributor
zim $. Nooit mon, I take euros rands or red wine... an ya a great idea, but practically very difficult. Firstly everybody on hold considers their call the most important, menu's would become an absolute mission and lastly it could mean that operator A has 5 calls holding while three other operaters play mine sweeper.
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