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Fraud Awareness

During the Festive season you may see an increase in emails and sms’s that may appear to come from your bank, requesting you to change your PIN or your personal Online Banking details. These emails or sms’s request you to click on a link to update your personal details. Once you’ve clicked on the link, you will be diverted to a fraudulent website that looks like the Standard Bank website. The information that you update on these sites is used to access your personal information and may be used fraudulently.


Please educate yourself as much as much as possible about these scams and how to prevent online fraud. A few tips to keep you safe: 

  • If it sounds too good to be true, it probably is
  • Save the phone number of your bank on your mobile, and always phone your bank to verify potentially fraudulent SMSes.
  • Check network operator websites for reports on the latest SMS scams
  • Standard Bank will never ask for your PIN via an sms, email or a pro-active telephone call.
  • Report any suspicious activity to [email protected]or call 0800 222 050.


Here are some of the most common scams


What is card skimming?        

Card skimming is done using skimming devices - these devices can be small held hand devices, which can also be installed into an ATM. Cards, are swiped through these devices and all card information is stored.


What is a 419 scam?  

Scammers often contact you by email or sms, offering you a share in a large sum of money they want transferred out of their country. They ask you to pay them or give them your bank details, and you will never see the money as promised.


What is a SIM swap scam?

Scammers need your cellphone number to carry out illegal SIM swap in your name. They will usually obtain your bank account details and internet banking password by catching you in a phishing attack. This prevents you from receiving notifications from the bank and allows them to transfer large sums of money from your account.





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Revision #:
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Last update:
‎06-12-2017 08:40 AM
Updated by:
Occasional Visitor

If someone gets ahold of your bank account number, can they use that in any way to defraud you?

Community Coordinator

Hello @SibusileKhoza,


This could be a potential threat to the safety of your account. Should someone get a hold of your account details, kindly contact customer care on 0860 123 000 in order to be assisted further.


Kind Regards,


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