Call the fraud line on 0800 222 050. Provide as much information on the incident as you can. You will receive a reference number. Keep it safe to use when following up on progress of your claim.
I can't get through on the fraud line 0800 222 050. Can I report it on Facebook/Twitter?
As this is a social platform, we do not have access to customer details or account information. If you are trying to to report an incident, please do stay on the line to our fraud team on 0800 222 050. Our consultants will be able to provide you with a reference number and take you through the investigation process.