Engage and learn about markets and trading online
05-04-2017 03:48 PM
Am i the only one still hoping that Standard Bank bring back the old format chat forum page. Geez this site is terrible. It seems all our complains are simply ignored
05-04-2017 04:41 PM
06-04-2017 01:16 AM
Agreed! The chat forum was one of the major attractions of this trading platform. Does anybody else trade on other banking platforms that have a better chart forum setup?
Come on Standard Bank , listen to your clients and do something about it!
Suggestion - run a surveymonkey (it wont cost a cent) and get the views from the wider audience.
06-04-2017 08:53 AM
I think Standardbank is trying to go web-based. I think they may be using SharePoint if I am not mistaken. Just look at the New Online banking. Same look and feel.
06-04-2017 04:42 PM
It was easy to pick up on discussions and trace history this is too jumbled up .Suggestion :revive the old forum - but create some subsets so that dealers and traders and investors can gravitate towards discussions of their choice- in the past it was just a jumbled up mess and create an easy link on the new site - and let the rest of the community get on with whatever they want to...without me.
11-04-2017 04:41 PM
New forum is terrible, but Standard Bank do not really care. Same thing happened when they removed Company News feature. Still miss it, but they did not care. If a better platform presents itself, I am outta here, must start looking.
12-04-2017 01:40 PM
I think Standardbank is trying to centralize their banking solutions. You can chat and ask about anything from credit cards to banking solutions on this platform. I am not trying to defend Standardbank but I dont have a problem. There will always be resistance to change and you just got to live with it especially if you get used to something and how it would normally function.
Remember when standardbank changed their whole share platform there was an outcry and a lot of complaints. Now noone is complaining about the standardbank share platform.
Whether a function or feature is working or not......would be a different matter.
12-04-2017 01:50 PM
No sure great that things are in one place but the change (chat forum) is just not functional. For many "traders" the chat forums is a big selling point when it comes to selecting trading platforms. I'm really....really...really disappointed with this change. In the past i would spend at least 30 minutes a day on the chat forum....now its 30 minutes a month. That is how much it sucks. This is a sharepoint app , there must be ways of making it friendlier ...have a list view or something.
12-04-2017 02:05 PM
Well I do not agree that the selling point for traders is the chat forum. I believe that the selling point for traders would be the low cost that standardbank offers to their clients than other trading platforms. Have you seen the cost to buy shares using PSG, Nedbank, First National bank etc. The costs on other platforms are crazy. I personally dont mind this new chat forum. Even the old chat forum did not have a list view. In particular I like their new workflow where you can vote at AGM using the standardbank workflow versus manually printing out the form and e-mailing it to standardbank. Yes I agree that not all things on the Standardbank platform works 100% completely, but I guess you have to balance getting things at value versus paying a premium
12-04-2017 02:18 PM
A functional chat forum is a selling point , and yes cost is a factor of course. I personally dont use many other new features, so if i were presented with 2 choices, this forum at R57 a trade and another (previous functional forum) at R80 a trade....i would gladly pay the extra money. No doubt.
I'm not disputing the AGM and other "new" functionality , its great. What urks me is that there is no acknowledgement from Standard Bank that there could be unhappiness and no attempts to listen to complaints and try and make changes. There will be some , "what dont you like questions" (like 6 months ago) and then it will disappear...