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Community


Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

Hot card

Reply
1 REPLY 1
FanaM1
Community Coordinator

Good day, @Kagisoschoeman.

 

Thank you for reaching out.

 

A hot card is placed by our fraud team when suspecting fraudulent activities.

 

An SMS is sent to you to validate suspected transactions.

 

Our system will also attempt to contact you to validate suspicious transactions.

 

Should any of the above listed items not come through, please contact our fraud team on 0800 222 050 (toll-free) to unblock your card.

 

Let us know if you require further assistance on this.

 

Kind regards,

Standard Bank Team.

Kagisoschoeman
New Member
Hi my name is kagiso Iam struggling to send money on app it says invalid card hot card