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Community


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Community

A one-stop forum for all your banking questions

OTP

Reply
3 REPLIES 3
FanaM1
Community Coordinator

Hi @Gabelle.

 

Thank you for reaching.

 

Did you change your contact details? How long have you been experiencing this?

 

Kind regards,

Fana.

Standard Bank Team.

Gabelle
New Member
I can't receive my otp on my number
FanaM1
Community Coordinator

Hi @Nkoks.

 

Please check OTP change under trending tags. I've shared an alternative solution with regards to changing your OTP preference from SMS to email.

 

Kindly let me know if this helps.

 

Kind regards,

Fana.

Nkoks
New Member

Hi

I need to change OTP receipt from SMS to email. I am not on DigiMe