Visit our COVID-19 site for latest information regarding how we can support you. For up to date information about the pandemic visit www.sacoronavirus.co.za.
It has been more than 2 months since submitting all required documents of the deceased and executor and still no phone call from the bank. Everytime I go to the branch I am told to keep waiting for a phone call. What is the process because I am convinced my branch does not know the process of handling a deceased account. Please advise on the process.