02-01-2017 05:38 PM
03-01-2017 08:28 AM
If you are registering for the App for the first time, you will be asked to link all your available accounts. Once you have done this, you will notice that your VAF account is automatically added, and available as a “ghost tile” on the homescreen. Simply tap the ghost tile to activate your VAF profile on the App.
06-02-2017 12:51 PM
07-02-2017 09:36 AM
Have you linked your VAF account with your transactional account? If not you need to contact the self service helpdesk for assistance with linking the accounts so that you are able to view the VAF dashboard.
06-04-2018 02:08 PM
When I did as instructed, I was briefly able to see my vehicle finance tile in the app. However, it subsequently disappeared suddenly, and since then I have been unable to access it again. When I try to add the tile via the "explore products" tab, it says the tile is already added, when it clearly isn't.