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How do I view my Vehicle Finance account on the App?

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tglenecia
New Member
I have no other accounts with Standard bank except my car financing, how do I view this? The money that I've paid back, will I be around to access those funds again?
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5 REPLIES 5
Community Coordinator

Hi tglenecia, 

 

If you are registering for the App for the first time, you will be asked to link all your available accounts. Once you have done this, you will notice that your VAF account is automatically added, and available as a “ghost tile” on the homescreen. Simply tap the ghost tile to activate your VAF profile on the App.

 

  • Your outstanding balance, as well as the original loan amount, will be immediately visible on the VAF tile.
  • By scrolling down, you will be able to view general statement information.
  • More details about your account are available by tapping on the information icon and viewing the full portfolio.
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Francois46
New Member
I have more or less the same question. I do however have other accounts with Standard Bank wich are showing. I can't see my VAF account though.
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busisiwe23bm
Contributor

Hi Francois46, 

 

Have you linked your VAF account with your transactional account? If not you need to contact the self service helpdesk for assistance with linking the accounts so that you are able to view the VAF dashboard.

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Kiril
Occasional Visitor

Good day,

 

When I did as instructed, I was briefly able to see my vehicle finance tile in the app. However, it subsequently disappeared suddenly, and since then I have been unable to access it again. When I try to add the tile via the "explore products" tab, it says the tile is already added, when it clearly isn't.

 

Regards,

Kiril

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Ina2
Occasional Visitor

Hi, can I check my vehicle finance online also or only on the mobile app? When I registered on the mobile app I typed in my ID number to link the vehicle and is said no vehicle finance is linked to me? But it was financed through Standard Bank?


@StandardBank wrote:

Hi tglenecia, 

 

If you are registering for the App for the first time, you will be asked to link all your available accounts. Once you have done this, you will notice that your VAF account is automatically added, and available as a “ghost tile” on the homescreen. Simply tap the ghost tile to activate your VAF profile on the App.

 

  • Your outstanding balance, as well as the original loan amount, will be immediately visible on the VAF tile.
  • By scrolling down, you will be able to view general statement information.
  • More details about your account are available by tapping on the information icon and viewing the full portfolio.


@StandardBank wrote:

Hi tglenecia, 

 

If you are registering for the App for the first time, you will be asked to link all your available accounts. Once you have done this, you will notice that your VAF account is automatically added, and available as a “ghost tile” on the homescreen. Simply tap the ghost tile to activate your VAF profile on the App.

 

  • Your outstanding balance, as well as the original loan amount, will be immediately visible on the VAF tile.
  • By scrolling down, you will be able to view general statement information.
  • More details about your account are available by tapping on the information icon and viewing the full portfolio.

 

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