Hello @Aneesa,
Can you kindly forward your ID number and contact details to [email protected] with the subject line "VAF call back" so that we can assist you accordingly. Please note that if you need a settlement quote, you can get it on the mobile banking app provided that the VAF account has been linked to app. To link the account, making use of the following steps;
- log onto the app and tap on "More" at the bottom of your screen display,
- Tap on "explore products",
- Tap on "Vehicle and Asset Finance" on the display, as well as under "personal vehicle" on the follow up screen,
- Tap on "Add to dashboard"
Once you've added the tile, you should be able to see it on your homescreen. In order to proceed with getting a settlement quote;
- Tap on the respective "VAF" tile,
- Under "Pay off your loan", tap on "Get settlement quote"
Kind Regards,
Mandy
