Community

Share knowledge. Find answers. Ask questions.

Welcome and get started

Discover your community and let us know what you think

Account frozen without notice

Reply
Highlighted
Nic123
New Member
Good day i please need help asap. My savings account have been frozen without any notifications. Went to the branch. The note on system says insolvent. How the hell is this possible. I paid off all my debt in dec. And according to my knowledge my only debt is dstv and my credit card. Can i please get help and get this resolved? My salary is in the account and i have 3 kids.
0 Kudos
Reply
1 REPLY 1
Community Coordinator

Hello @Nic123,

 

I can understand your frustration on this. Can I kindly ask that you forward your account details, ID number and contact details to [email protected] with the subject line "Account frozen" so that we can urgently look into this matter and assist you further. Please accept my apologies for the inconvenience this has caused.

 

Kind Regards,

Mandy

0 Kudos
Reply