Betting lotto on the app

[Mmina_malefa93]

How do I know I won or lost because the app doesn't show a thing about results

[Darcie]

what app are you talking about?

[Quantlate]

Not being able to see your results on the app can definitely put a damper on the excitement of betting. Have you tried reaching out to the app's customer support for assistance? Sometimes they can provide insights or troubleshoot any issues you're experiencing.

[FanaM1]

Good day, @Quantlate.

Thank you for writing to us.

Please go to your phone's settings.

• Choose App,
• Click on your Standard Bank app.
• On permissions, please enable location.

Then sign on to the banking app, and you will be able to play the lotto.

Please note. The lotto can only be played when you are in SA; if you go abroad or are abroad, it will not be allowed due to Google Play Store policy.

Alternatively, you can use our cellphone banking or internet banking to play lotto.

We hope the information provided is helpful.

Regards,

Standard Bank Team

[Wilksiger]

I've been there, anxiously refreshing the app, hoping to see some good news.

[FanaM1]

Hi, Wilksiger.

We'd like to have a look into this.

Please email us at [email protected] with your personal information.

We look forward to your email.

Regards, Standard Bank Team