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11-07-2018 05:13 PM
I used my credit card on the 29th of June.
The cashier swiped my card, I entered my pin, she said it was declined and tried again.
Again, I entered my pin and the transacton went through.
When I receieved my credit card statement I see I was charged twice.
How do I go about reversing this??
12-07-2018 11:51 AM
Could you kindly get in touch with our credit card support on 086 120 1000, or forward your credit card details, ID number and contact details to [email protected] with the subject line "charged twice on my credit card" for one of our consultants to look into this further.
05-10-2019 07:03 AM