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Charged twice on my credit card.

New Contributor

Charged twice on my credit card.

I used my credit card on the 29th of June.

The cashier swiped my card, I entered my pin, she said it was declined and tried again.

Again, I entered my pin and the transacton went through.

When I receieved my credit card statement I see I was charged twice.


How do I go about reversing this??

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Community Coordinator

Re: Charged twice on my credit card.

Hello @Sammmi19,


Could you kindly get in touch with our credit card support on 086 120 1000, or forward your credit card details, ID number and contact details to [email protected] with the subject line "charged twice on my credit card" for one of our consultants to look into this further.


Kind Regards,


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