Hi @William7.
Thank you for reaching out.
Kindly note, you can only reverse a debit order less than R500 and not a debi-check debit order.
How to reverse recent debit orders for amounts less than R500:
To begin, go to your home screen and select manage:
Select manage debit orders
select reverse debit order
select the account from the money was debited (keep in mind that debit order reversals can only be made from current or savings account)
select the debit order you want to reverse
select a reason why you want to reverse the debit order.
To cancel a debit order, you must contact the party you have the signed contracted agreement with, as only they can cancel the debit order, not your bank. It’s then up to you to ensure that the instructions are carried out.
Please let me know if this resolves your query.
Kind regards,
Fana.
Standard Bank Team
