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New MyMo Account opened in Gezina, but No Bank card received yet.

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Debster
New Contributor

I opened a new MyMo account at Gezina 2+ weeks ago. They said they'd phone me to collect my cars but bank closed in meantime. 

I did R50 deposit at ATM to active account. Now desperately need my card and details to connect to online payment portals. 

How and wherw do I get my card?

Did contact support but no answer from them yet.

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2 REPLIES 2
Boitumelo
Solution
Community Coordinator

Hello @Debster,

 

We do apologise for the delayed response on your query. Please email us your query and full details including your contact number for further assistance.

You can email us here: [email protected], as soon as we receive your details we will track your account and advise of the next steps.

 

Let us know should you request further assistance on this.

 

Regards, 

Boitumelo

Debster
New Contributor

Dear Boitumelo

 

Thank you so much for your fast response! Very much appreciated!

I did send and email as requested and trust this can be resolved soon. 

Thank you once again

 

Esther Jacobs