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Payment failure

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NA23
New Member
I have sufficient money on my account but when I order something online, the payment doesn't go through and neither does my payments for app that I've been paying for months without any issues. What could be the problem and what should I do?
1 REPLY 1
ilanampiti
Community Coordinator

Hello NA23,

Please forward your query, contact details and ID number to ask.SBSA@standardbank.co.za. One of our consultants will be able to assist you. We apologise for the inconvenience caused.