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Re: how to cancel a funeral plan

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jimkinmag
Visitor
I have called, emailed for several days but I can't seem to go through. I lost my job and I can't afford to pay the funeral policy any more and what's worse is that the bank has started deduction already. Please help whom can I call I was given this number 0860123999 but I never go through. I've wasted so much money. The emails I have been given are not going through too. Please help.
5 REPLIES 5
RB2
New Member

Which email do i use to cancel my funeral plan - i am overseas

TBT
New Member

I ALSO EXPERIENCED THE SAME AND IM GETTING REALLY PISSED WITH STANDARD BANK... WHY DO THEY HAVE THE CANCELLATION DEPARTMENT IF THEY NEVER ANSWER THEIR PHONE?

THEIR SERVICE IS JUST TOTAL not great, ONE OF THE CONSULTANTS WHO I WAN DOING NEW POLICY'S WITH ASSURED ME THAT SHE CANCELLED THE OLD ONES, BUT I WAS THE FOOL.

FanaM1
Community Coordinator

Good afternoon TBT.

 

We appreciate you bringing this to our notice, and we understand how annoying it may be for you.


For immediate assistance, please email our team at [email protected].


We'd want to hear whether you were able to help. Please give us your feedback.


Regards,

Team Standard Bank

bottlespa
Occasional Contributor

I'm really sorry to hear about your situation. It must be incredibly tough. When dealing with issues like this, it can be really frustrating to not get through to the right people. Have you tried reaching out to a local branch of your bank? They might be able to guide you better.

bottlespa
Occasional Contributor

@bottlespa wrote:

I'm really sorry to hear about your situation. It must be incredibly tough. When dealing with issues like this, it can be really frustrating to not get through to the right people. Have you tried reaching out to a local branch of your bank? They might be able to guide you better.


Also, for more information on eco-friendly funeral options, you can visit Green Farewells https://greenfarewells.com/. I hope things get sorted out for you soon.