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Revise transaction

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Occasional Visitor
Can one revise a transaction on the app or I need to go to the branch? And if I can't why don't we have that option?
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Community Coordinator

Hello @Mazibula,

 

Please be advised that you can now reverse unauthorised debit orders on the online banking platform, as well as, the mobile banking app. Please visit: https://community.standardbank.co.za/t5/Internet-banking/How-to-reverse-a-Debit-Order-on-Online-Bank... for more information on how you can reverse your unauthorised debit orders on the online/internet banking platform, as well as, https://community.standardbank.co.za/t5/Key-app-features/How-to-reverse-a-Debit-Order-on-the-Mobile-... for mobile banking app reversals.

 

Kind Regards,

Mandy

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