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Sim swap/network port affecting my banking profile

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NatzJ
New Member

Hi there

 

i just ported my cellphone number from Vodacom to FNB/CellC and now I am unable to transact on my mobile banking app, or even access Internet banking at all.

please advise how I can get this issue resolved urgently.

 

thanks and regards,

Natalie

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Zeezo
Community Coordinator

Hello NatzJ, please connect with our team 0860 123 000 or send an email to [email protected] for assistance. 

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