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Term loan

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Nazmirah
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Hi i was approved for a term loan on the 1 of march 2020 i was told that i should get the agreement through the app but i dont have a standard bank app so i phoned in to the call center as the application was going to expire on the 5 of march i kept calling and reminding them about the application expiring on the 4 of march when i called in the consultant told me i shouldnt worry my funds will be released by friday but friday came and went still nothing now that the application is expired my score came down and standard bank says i have to wait 3mnths to reapply i cant apply at any bank because standard bank did hard enquiries on credit profile what do i do my life is over im in a depression because of this incompitance
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