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Unauthorized debit order

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Abruiners123
New Contributor
Standard bank is debuting my account for several months,am under the impression it's my loan,but it's for insurance I did not give permission for them to debit my account and I dnt have time to go to the bank.whenever I phone them.its takes all my airtime.then the phone goes off.i want my money bank,now they refusing to pay my money back.





3 REPLIES 3
MandyP
Community Coordinator

Hello @Abruiners123,

 

Can I ask that you forward your account details, ID number and contact details to [email protected] with the subject line "insurance debit" so that we can look into this matter and assist you further.

 

Kind Regards,

Mandy

Abruiners123
New Contributor
740225 5220080
0659896843
Abruiners123
New Contributor
They did debit my account again yesterday