Community

Share knowledge. Find answers. Ask questions.

Welcome and get started

Discover your community and let us know what you think

Welcome to the Standard Bank community!

Reply
Highlighted
Community Coordinator

Welcome to the Standard Bank community!

This is your one-stop-shop for any queries about banking, our services and our offers. It's a place where you can find answers, share your knowledge or simply browse the knowledge base.

 

As you get more involved, you'll win badges, gain ranking points and grow your community reputation.

 

To get started:

 

Personalise your settings: choose an avatar, set your preferences and more.

 

Take a tour: the more active you are on the community, the more badges and kudos you can earn, so it’s worth spending some time discovering what you can do and how it all works.

 

Join a conversation: the Talk section is where you can chat to other community members. Click on a topic that interests you; click on the Start a conversation button to post a new discussion.

 

Find information: the Learn section is where you explore the community knowledge base for in-depth information.

 

Read the blog: find out more about us and let us know what you think.

 

 

 

0 Kudos
Reply
2 REPLIES
rachell
New Member

Re: Welcome to the Standard Bank community!

hi standard bank community, I did a transaction to college SA 29-08-17 but they say I must pay again. I don't know how to download my statement and send it to them please assist
0 Kudos
Reply
Community Coordinator

Re: Welcome to the Standard Bank community!

Hello @rachell,

 

Please be advised that you can obtain proof of payment on the new Internet Banking. Kindly follow these steps:

 

- Log In on the new Internet Banking portal

- Click/Tap on the second tab from your left titled "Transact"

- Click/Tap on the "Proof of Payment" option under History

- All your transactions will appear, please note that you have the option to view transactions for a custom period

- Once you can see all your transactions, search for the specific one that you'd like to download and click the dropdown arrow next to the amount

- Click the "Proof of Payment" option that appears 

- Then click the download tab on the top of the page

 

Kindly let me know upon completion if this process has been successful.

 

Regards,

Mandy

0 Kudos
Reply