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Super Contributor
Has anyone else found that the charts are not updating so they still show yesterday's share prices? I have had this problem for a few days now.
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28 REPLIES 28
Super Contributor
Same issue here.
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Super Contributor
I sent in a query yesterday but no response.
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Super Contributor
Just sent another one.
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Super Contributor
And this from the voted SA's Top Stockbroker as per the Financial Mail's Investor's Monthly. High Availability and Reliability wasn't part of the criteria it seems.
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Super Contributor
same reason why i dont use ost anymore for trading, the website itself shows different prices of my existing shares sometimes they're all zero. best move i made was external charting software and new broker for my futures and cfd.
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Super Contributor
Third message sent today. Still no reply from OST.
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Super Contributor
and they send a message that they are the best Stockbroker yesterday.
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Super Contributor
I called OST and they don't seem to be having a problem on their side, but on all three of my platforms, mac, IE and chrome my charts all show the share price today as zero!
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Super Contributor
Same here.
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Frequent Contributor
Same problem here with the charting not updating. Reported it via secure mail but no response. Will be looking for external provider for charting. FTmarkets looks nice.
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Super Contributor
Not sure why, but my charts are all good now!
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Super Contributor
My suggestion, all of us, cancel our Easy Trader for a month. Not only will we save on R125 for that month, OST will feel the impact on their Income Statement and this will impact their ROE for that month.
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Super Contributor
all of us = greater trading and investment community
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Super Contributor
Mine too, Galuc!
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Super Contributor
i cancelled mine over a year ago ost merely hiked the monthly fees cut down seminars probably decreased their it staff too.
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Super Contributor
If we can create significant up and down fluctuation in that income line, it will create a sh*t storm.
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Super Contributor
...but we need numbers on our side. I would like to be a fly on that wall, when those fluctuations are addressed either at EXCO or MANCO level..
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Frequent Contributor
Over a month now with DWT,what a pleasure!
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Super Contributor
there was a promise of a new trading software by end of the year. what happened?
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