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What is an Immediate Payment?
Immediate Payments or Real Time Clearance, is the ability to pay a beneficiary at another bank within 60 seconds. Immediate Payments can only be made between 06:00am t...
1. How do I play Lotto on Banking App?
Login on the banking app.
Select “Buy”.
Lotto/Powerball landing screen.
Lotto/Powerball details (Choose options to play).
Lotto/Powerball r...
FAQ’s
About Standard Bank Mobile
How do I get a Standard Bank Mobile SIM?
Standard Bank Mobile is an exclusive offering which is only available to Standard Bank customers. You must have a quali...
What is the procedure to lodge a claim?
If a claim arises due to an insured danger, you can contact our Claims Fulfilment Centre on 0860 123 444 - Monday to Frid...
What do I need to register for Internet Banking?
To register for Internet banking you must have a valid Auto Bank, MasterCard credit, Business Auto Bank or E Plan card, and ...
The below steps will assist you on how to do a "Debit Order Reversal" on Internet Banking
Step 1:
You need to be successfully signed-in to Online Banking (IBR) and can s...
How do I buy airtime using cellphone banking?
You can either dial *120*2345# and select the prepaid recharge option, or to use the Quick Top Up service simply di...
Two of the most commonly confused terms used in the banking sector is Available Balance and Current Balance. Although, these terms seem almost similar, if someone hears about...
Once you have downloaded the new Standard Bank smartphone app, you’ll need to register a Standard Bank ID.
Your Standard Bank ID will become your unique identifier to access a range of sec...