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RobsVC
Occasional Visitor

Good Day

 

I am attempting to access my 3 month statement on the Standard Bank App. It gives the option to get stamped 3 or 6 month statements for download or to be emailed - when selecting email, it gives me the message saying it'll take a few seconds and then "Something went wrong with sending your document. Please try again later". The download starts, but then also comes up with an unsuccessful message? I am in urgent need of stamped statements but am unable to get to a branch. 

Why is this offered as an option for mobile app users when it doesn't work?

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