A one-stop forum for all your banking questions
15-01-2019 07:30 AM
I am looking to apply for a passport for a minor(my child) and to do the biometrics and collection at Standard Bank in Canal Walk.
I have a SB account in my name and linked to my ID number.
I have completed all the sections on the eHomeAffairs site, and given my bank details. The status says it is now awaiting payment.
On my online banking profile I have added Home Affairs to the MyBills section but when I check for outstanding bills it states that 'you currently don't have any outstanding bills'. As this step prevents any processing to occur, I am now stuck.
I am concerned that I am applying for a passport using my childs ID number, but the bank account is liked to my ID number. Please can you confirm if this is the case, and if it is, how I can rectify, as I can't be the only person trying to perform this type of application.
Please can you advise how I can get the bill to show up on the mybills page.