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Confused101
New Member
Hi SB
I applied for a credit card two weeks ago, and have sent my required documents to [email protected] - no response.
Yesterday, I received a call from ‘Standard Bank’ saying I could complete my application via the phone. I was asked a bunch of security questions (to spell my name correctly, finish the last 8 numbers of my ID number, confirm my addresses and place of work) (NB to note that somehow they had all of this information), then was asked to email my payslips and ID document to [email protected]. I did this, and received an delivery failure notification - email doesn’t exist. Then I received an email telling me to forward these documents to [email protected]. Why would SB be using a non SB email address?
Is this a scam? If so, how were they able to access my personal information provided in my credit card application? If this is a third party, it seems as though SB’s security system needs some attention.
I have sent [email protected] 3 emails since this happened, with no response.
I’m really disappointed and nervous to think that my information is out there for someone to apply for credit in my name.
Would really appreciate a response.
Thanks.
Confused101
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Who Me Too'd this topic