Hello @Mpho1,
The best way to resolve this is only if you are using a cheque or credit card for your on-line transactions as you will be required to use the CVV for your account verification as a security measure.
Please note that you can't add a debit card from South Africa even though it says so on the PayPal website.
How to add a Credit/Visa/cheque card to PayPal account in South Africa
Please note that you will need a minimum balance on your account.
Login to your PayPal account
Click on Profile, from the dropdown menu, click on your account name (business name or name used in creating your account)
On the left Menu click on My Money
Click on the update link next to Debit and Credit cards
Then click on the link that says Add card
Fill in your card details and click on Add card at the bottom of the page
Please follow the instructions that will be sent to your e-mail.
Done! you can make purchase on-line without depositing money into your PayPal account. The money will be taken from your account by PayPal directly.
Note: The only time the system will request the routing number is only if you are using the debit card/debit account.
Let me know if this was helpful.
Regards,
Boitumelo
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